Online reviews significantly influence consumers’ purchasing decisions.
People used to ask for recommendations from their peers, family, and even neighbors. But now word-of-mouth is online, and it’s what makes your company a trusted business today. According to BrightLocal’s Local Consumer Survey Review, 91% of consumers say positive reviews make them more likely to choose a business.
Does your business have online reviews at all? It’s never too late to get them with ReviewLead.
The Importance of 5-Star Reviews For Your Business
Positive reviews are important because people care about them.
Consumers rely on online reviews to tell them if they will get their money’s worth for a certain product or service. A business’s online reputation also sets consumers’ expectations.
Businesses without 5-star reviews risk losing 12% of their customers, and only 53% of people would consider using a business with less than 4 stars (BrightLocal).
With this large chunk of consumers, it is vital for you to manage your online reputation well.
Get 5-Star Reviews with ReviewLead
Now that you know the significance of reputation marketing for your business, it’s time to put some effort into handling your online reputation.
Gaining positive reviews isn’t easy. Online review management is a time-consuming process, especially when you’re running a business.
ReviewLead can take care of that for you. Instead of using your time to learn the ins and outs of online review management, we will handle everything from online reviews acquisition strategy to managing your online reputation.
Find out how you can get 5-star reviews for your business with our help!
Have a great product or service
You have to give people a good reason to rave about your business.
Make sure you’re offering them something amazing or solves their pain points to keep them happy. Consumers are wary of reviews online, so authenticity is a must.
Once you have satisfied customers, ask for reviews during their moment of happiness. That’s the best way to gain authentic testimony that prospective clients will trust.
Ask your customers for reviews
76% of consumers love giving their feedback when asked (BrightLocal). So take that chance!
We can make it easier for you to ask them. ReviewLead performs systematic review requests. We create requests that you will approve before sending it.
If your clients are busy, we can add a widget that allows them to leave their reviews through the email signature.
We also limit the number of requests sent over time. This ensures that you always have a steady number of up-to-date reviews for your business.
Make it easy for customers to leave a review on your own website
Add a review section on your website. This is convenient and quick for consumers who are revisiting your site.
ReviewLead offers an innovative widget that you can add to your own site. It works great since visitors can review anytime and leads can see your top reviews.
Send a follow-up to your customers
It’s common for consumers to forget leaving a review. ReviewLead solves this problem by sending follow-ups.
Our sophisticated messaging platform gently reminds clients to leave a review over time. This is customized so only customers who have not left a review yet will receive the drip campaigns.
Use different channels for online reviews
Establish your online presence from major sites like Google, Yelp, Amazon, or any other relevant listing for your industry.
Create social media platforms too so your customers can leave their reviews wherever they want. Since leads aren’t in one place, you need to be flexible with meeting all of them on various platforms.
Share positive customer reviews you’ve already received.
Encourage more customers to leave a review for your website. Highlighting your 5-star ratings will keep the momentum and inspire others to do the same thing.
ReviewLead has tools that allow businesses to share and promote their 5-star ratings on platforms of their choice like Facebook.
Help your consumers with the process of leaving a review
It can be confusing for some clients to work on how and where they should leave their review. ReviewLead gives step-by-step instructions for review sites of your choice to make the process smoother. Satisfy your clients from the start until the end of their customer experience.
Monitor customers’ feedback
Be quick to respond to your consumers, especially with negative reviews.
ReviewLead monitors the reviews for you in real-time. We get alerts when new reviews are published.
We also negative reviews by directing them to a form where they can state their problems with your business. This way, your business can fix the issue internally.
Doing this makes customers feel that you care for them and may even turn a negative review into a positive one!
Gain More Reviews Today
Online reviews make it possible for you to differentiate your business from your competitors in the market.
With authentic consumers saying positive things and giving you five-star ratings, more and more leads will know that you can offer them solutions and solve their pain points.
Manage, monitor, and acquire more reviews. ReviewLead will help you achieve those five-stars in no time. Visit our website to learn more!